# About my cashier

**URL:** <https://community.deriv.com/t/about-my-cashier/42723>\
**Category:** General Discussion\
**Created:** [January 2, 2023, 4:41pm UTC](https://community.deriv.com/t/about-my-cashier/42723 "2023-01-02T16:41:16Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![bugling-adapted-2](https://avatars.discourse-cdn.com/v4/letter/b/bc79bd/32.png) [@bugling-adapted-2](https://community.deriv.com/u/bugling-adapted-2)\
**Post date:** [January 2, 2023, 4:41pm UTC](https://community.deriv.com/t/about-my-cashier/42723/1 "2023-01-02T16:41:16Z")

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Pls kindly help me out for my cashier has been locked.

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**Author:** ![Deriv\_NG4](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_ng4/32/5512_2.png) [@Deriv\_NG4](https://community.deriv.com/u/Deriv_NG4)\
**Post date:** [January 2, 2023, 6:03pm UTC](https://community.deriv.com/t/about-my-cashier/42723/2 "2023-01-02T18:03:11Z")

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Dear @bugling-adapted-2, thank you for joining the community! We regret to note this. Please note that we need to check further on your issue. Our Customer Support is available 24/7, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.

> **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/)**
>
> Trading platforms designed with you in mind.

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**Author:** ![caracts-alcades-2](https://avatars.discourse-cdn.com/v4/letter/c/ed8c4c/32.png) [@caracts-alcades-2](https://community.deriv.com/u/caracts-alcades-2)\
**Post date:** [October 12, 2024, 11:24am UTC](https://community.deriv.com/t/about-my-cashier/42723/3 "2024-10-12T11:24:32Z")

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Mine too has been locked

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**Author:** ![Sivapria\_deriv](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/sivapria_deriv/32/5512_2.png) [@Sivapria\_deriv](https://community.deriv.com/u/Sivapria_deriv)\
**Post date:** [October 22, 2024, 12:56pm UTC](https://community.deriv.com/t/about-my-cashier/42723/4 "2024-10-22T12:56:13Z")

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Hi @caracts-alcades-2 , we apologize for the inconvenience caused. Thank you for allowing us to investigate your feedback further. We’re pleased to inform you that the issue has been resolved in your favor. If you encounter any further problems, please don’t hesitate to contact us via LiveChat or WhatsApp. Thank you for your understanding!

> **[Help Centre | Frequently Asked Questions | Deriv](https://deriv.com/help-centre)**
>
> Have questions on your trading account, how our trading platforms work or about trading? Read our FAQ’s or contact us through Deriv live chat.