# About my money
**URL:** https://community.deriv.com/t/about-my-money/87859
**Category:** General Discussion
**Tags:** mobileapp, dbot, demoaccount
**Created:** [February 1, 2025, 10:21pm UTC](https://community.deriv.com/t/about-my-money/87859 "2025-02-01T22:21:41Z")
**Posts on this page:** 2
**Page:** 1
### Author:  [@chudder-algiers-2](https://community.deriv.com/u/chudder-algiers-2)
#### Post date: [February 1, 2025, 10:21pm UTC](https://community.deriv.com/t/about-my-money/87859/1 "2025-02-01T22:21:41Z")
Good evening
I am very disappointed in the deriv bot.
I lost my 10 usd on my real account while using deriv bot in less than 10 minutes. Can i atleast be refunded 5 usd.
I am very disappointed. I was very positive in using the deriv bot, but it showed me flames.
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### Author:  [@Erika\_deriv](https://community.deriv.com/u/Erika_deriv)
#### Post date: [February 4, 2025, 9:04pm UTC](https://community.deriv.com/t/about-my-money/87859/2 "2025-02-04T21:04:15Z")
Hello @chudder-algiers-2 , we’re truly sorry for the inconvenience. To further investigate your feedback, our team has already reached out to you via email to address your case. If you have any further inquiries or issues, don’t hesitate to contact us through LiveChat. We’re here to help and would be delighted to assist you further. Thank you!
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