Dear Members,
Please ensure that the document is issued within the last 6 months and contains your name, address, and the issue date
Utility bill (gas, water, electricity, landline phone)
Council bill
Proof of address from the government (residence certificate)
Voter’s registration confirmation letter
Bank statement or Confirmation
Tax return
Fibre Internet Bill
Hy here is my problem i want to change my currency
How can I change it to usd jpy
Dear berayed-adelite-2, kindly refer to this article for more information How can I change my account’s currency?. If this does not help, for better assistance and protection of your account’s data, kindly reach out to us via LiveChat. We will help you in the best way possible.
Thank you!
Boa tarde,
Minha conta 633809 encontra-se bloqueada, não consigo fazer operações nela… como posso ativar novamente,
Hemerson Catapan
Hello, I have problem with my account, it shows messages
Your proof of identity has not been verified
Please authentication your account to continue trading .
I have identity already. My authentication has been successful. I have to checked.
The problems is now I cannot trading my account, cannot make a position.
What caused it?
Can you help me
I shows you the picture below
Olá, @baggies-ablates-2. Obrigado por se juntar à comunidade! Lamentamos notar isso. Por favor, entre em contato conosco via LiveChat, para melhor assistência e proteção dos dados da sua conta. Trabalharemos com você para resolver quaisquer problemas o mais rápido possível.
Hello, @beshell-adornos-2. Thank you for joining the community! We regret to note that. Kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.
Sir, i want to verify my account , but in verification colloum , proof of identity and proof of address tab is inactive. Please help me screen short is atteched with
In the EU, financial products are offered by Deriv Investments (Europe) Limited, W Business Centre, Level 3, Triq Dun Karm, Birkirkara BKR 9033, Malta, licensed in Malta (licence no. IS/70156) and regulated by the Malta Financial Services Authority, Triq l-Imdina, Zone 1,Central Business District, Birkirkara CBD 1010, Malta, under the Investments Services Act.
Outside the EU, financial products are offered by the following companies: Deriv (FX) Ltd, F16, Level 1, Paragon Labuan, Jalan Tun Mustapha, 87000 Labuan, Malaysia, licensed by Labuan Financial Services Authority (licence no. MB/18/0024); Deriv (BVI) Ltd, Kingston Chambers, P.O. Box 173, Road Town, Tortola, British Virgin Islands, licensed by the British Virgin Islands Financial Services Commission (licence no. SIBA/L/18/1114); Deriv (V) Ltd, 1276, Kumul Highway, Port Vila, Vanuatu, licensed and regulated by the Vanuatu Financial Services Commission; and Deriv (SVG) LLC, Hinds Buildings, Kingstown, St. Vincent and the Grenadines.
Deriv Limited - 13 Castle Street, St. Helier, JE2 3BT, Jersey - is the holding company for the above subsidiaries.
This website's services are not available in certain countries, including the USA, Canada, and Hong Kong, or to persons below 18.
CFDs are considered complex derivatives and may not be suitable for retail clients.
CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 70% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
The products mentioned here may be affected by changes in currency exchange rates. If you invest in these products, you may lose some or all of your investment and the value of your investment may fluctuate. You should never invest money that you cannot afford to lose and never trade with borrowed money.
Before trading in the complex financial products offered, please be sure to understand the risks involved and learn about Secure and responsible trading.
