# Access to agent

**URL:** <https://community.deriv.com/t/access-to-agent/21964>\
**Category:** Payments & Transactions\
**Created:** [November 2, 2021, 1:33pm UTC](https://community.deriv.com/t/access-to-agent/21964 "2021-11-02T13:33:30Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![bitumen-acrasin-2](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/bitumen-acrasin-2/32/1706_2.png) [@bitumen-acrasin-2](https://community.deriv.com/u/bitumen-acrasin-2)\
**Post date:** [November 2, 2021, 1:33pm UTC](https://community.deriv.com/t/access-to-agent/21964/1 "2021-11-02T13:33:30Z")

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I want permission to activate agent withdrawal @deriv agent

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**Author:** ![acritan-abluent-2](https://avatars.discourse-cdn.com/v4/letter/a/e9c0ed/32.png) [@acritan-abluent-2](https://community.deriv.com/u/acritan-abluent-2)\
**Post date:** [November 2, 2021, 4:55pm UTC](https://community.deriv.com/t/access-to-agent/21964/2 "2021-11-02T16:55:50Z")

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@bitumen-acrasin-2 ,. If you did not make your initial deposit via payment agent, then it will be difficult to withdraw via the method.

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**Author:** ![bitumen-acrasin-2](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/bitumen-acrasin-2/32/1706_2.png) [@bitumen-acrasin-2](https://community.deriv.com/u/bitumen-acrasin-2)\
**Post date:** [November 2, 2021, 8:00pm UTC](https://community.deriv.com/t/access-to-agent/21964/3 "2021-11-02T20:00:11Z")

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I deposited using the agent

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**Author:** ![bitumen-acrasin-2](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/bitumen-acrasin-2/32/1706_2.png) [@bitumen-acrasin-2](https://community.deriv.com/u/bitumen-acrasin-2)\
**Post date:** [November 4, 2021, 1:40pm UTC](https://community.deriv.com/t/access-to-agent/21964/4 "2021-11-04T13:40:16Z")

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So how am i going to see that it elligable for me to withdraw using agents

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**Author:** ![acritan-abluent-2](https://avatars.discourse-cdn.com/v4/letter/a/e9c0ed/32.png) [@acritan-abluent-2](https://community.deriv.com/u/acritan-abluent-2)\
**Post date:** [November 4, 2021, 8:46pm UTC](https://community.deriv.com/t/access-to-agent/21964/5 "2021-11-04T20:46:53Z")

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@bitumen-acrasin-2 ,. Take a screenshot of your withdrawal page and drop it here let me see.

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**Author:** ![bitumen-acrasin-2](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/bitumen-acrasin-2/32/1706_2.png) [@bitumen-acrasin-2](https://community.deriv.com/u/bitumen-acrasin-2)\
**Post date:** [November 6, 2021, 12:07pm UTC](https://community.deriv.com/t/access-to-agent/21964/6 "2021-11-06T12:07:03Z")

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![Screenshot_20211106-140747_Gmail](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/a/a62901b4e54d6c2a859769701b5c3d789888843d.jpeg)

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**Author:** ![acritan-abluent-2](https://avatars.discourse-cdn.com/v4/letter/a/e9c0ed/32.png) [@acritan-abluent-2](https://community.deriv.com/u/acritan-abluent-2)\
**Post date:** [November 6, 2021, 8:42pm UTC](https://community.deriv.com/t/access-to-agent/21964/7 "2021-11-06T20:42:35Z")

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@bitumen-acrasin-2 ,. This is not the withdrawal page.  
But however, if deriv has solved your issue, then good.

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**Author:** ![bitumen-acrasin-2](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/bitumen-acrasin-2/32/1706_2.png) [@bitumen-acrasin-2](https://community.deriv.com/u/bitumen-acrasin-2)\
**Post date:** [November 6, 2021, 9:51pm UTC](https://community.deriv.com/t/access-to-agent/21964/8 "2021-11-06T21:51:01Z")

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![Screenshot_20211105-124412.jpg](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/f/f1478ca9549f6614e2122b55f9447888ad25863e.jpeg)

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**Author:** ![bitumen-acrasin-2](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/bitumen-acrasin-2/32/1706_2.png) [@bitumen-acrasin-2](https://community.deriv.com/u/bitumen-acrasin-2)\
**Post date:** [November 6, 2021, 9:53pm UTC](https://community.deriv.com/t/access-to-agent/21964/9 "2021-11-06T21:53:00Z")

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Im not yet replied on my issue about disputed dp2p still pending help me please and the ome who clicked it is worried too

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**Author:** ![acritan-abluent-2](https://avatars.discourse-cdn.com/v4/letter/a/e9c0ed/32.png) [@acritan-abluent-2](https://community.deriv.com/u/acritan-abluent-2)\
**Post date:** [November 7, 2021, 6:37am UTC](https://community.deriv.com/t/access-to-agent/21964/10 "2021-11-07T06:37:28Z")

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@bitumen-acrasin-2 ,. Hello you are making things difficult here. I don’t understand the issue you are trying to solve here.

1. You said you need permission to withdraw via payment agent. Is that your issue?

Or  
2) The picture you put up there show that you are trying to sell $39. Then go ahead and sell it on dp2p platform.  
You don’t need any permission to use dp2p.

That is how far I can understand you. Goodluck.

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**Author:** ![bitumen-acrasin-2](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/bitumen-acrasin-2/32/1706_2.png) [@bitumen-acrasin-2](https://community.deriv.com/u/bitumen-acrasin-2)\
**Post date:** [November 7, 2021, 8:55am UTC](https://community.deriv.com/t/access-to-agent/21964/11 "2021-11-07T08:55:47Z")

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Yeah i need to get verified for agent withdrawal
