# Account Deactivated

**URL:** <https://community.deriv.com/t/account-deactivated/9002>\
**Category:** General Discussion\
**Created:** [May 10, 2021, 10:04am UTC](https://community.deriv.com/t/account-deactivated/9002 "2021-05-10T10:04:24Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![aggadot-abscond-2](https://avatars.discourse-cdn.com/v4/letter/a/858c86/32.png) [@aggadot-abscond-2](https://community.deriv.com/u/aggadot-abscond-2)\
**Post date:** [May 10, 2021, 10:04am UTC](https://community.deriv.com/t/account-deactivated/9002/1 "2021-05-10T10:04:24Z")

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Please assist Reactivate my Synthetic account

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**Author:** ![calypso-acerber-2](https://avatars.discourse-cdn.com/v4/letter/c/91b2a8/32.png) [@calypso-acerber-2](https://community.deriv.com/u/calypso-acerber-2)\
**Post date:** [May 17, 2021, 2:42pm UTC](https://community.deriv.com/t/account-deactivated/9002/2 "2021-05-17T14:42:41Z")

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May I please be helped with account re-activation

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**Author:** ![aggadot-abscond-2](https://avatars.discourse-cdn.com/v4/letter/a/858c86/32.png) [@aggadot-abscond-2](https://community.deriv.com/u/aggadot-abscond-2)\
**Post date:** [May 17, 2021, 2:56pm UTC](https://community.deriv.com/t/account-deactivated/9002/3 "2021-05-17T14:56:55Z")

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My account was deactivated because I wasn’t using it for a while because I didn’t have, I want it to be Reactivated so that I can continue to use it.

Kind regards

Vathiswa Dibela

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**Author:** ![antlers-acidize-2](https://avatars.discourse-cdn.com/v4/letter/a/e36b37/32.png) [@antlers-acidize-2](https://community.deriv.com/u/antlers-acidize-2)\
**Post date:** [May 17, 2021, 3:10pm UTC](https://community.deriv.com/t/account-deactivated/9002/4 "2021-05-17T15:10:36Z")

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```
         I am finding it difficult to login and open real account
```

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**Author:** ![calypso-acerber-2](https://avatars.discourse-cdn.com/v4/letter/c/91b2a8/32.png) [@calypso-acerber-2](https://community.deriv.com/u/calypso-acerber-2)\
**Post date:** [May 18, 2021, 9:55am UTC](https://community.deriv.com/t/account-deactivated/9002/5 "2021-05-18T09:55:14Z")

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Yes my account my deactivated because I wasn’t using it for too long

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**Author:** ![calypso-acerber-2](https://avatars.discourse-cdn.com/v4/letter/c/91b2a8/32.png) [@calypso-acerber-2](https://community.deriv.com/u/calypso-acerber-2)\
**Post date:** [May 18, 2021, 10:04am UTC](https://community.deriv.com/t/account-deactivated/9002/6 "2021-05-18T10:04:32Z")

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Yes that’s the case please help reactivating it

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**Author:** ![carsick-agapeti-1](https://avatars.discourse-cdn.com/v4/letter/c/b9bd4f/32.png) [@carsick-agapeti-1](https://community.deriv.com/u/carsick-agapeti-1)\
**Post date:** [February 19, 2022, 9:05am UTC](https://community.deriv.com/t/account-deactivated/9002/7 "2022-02-19T09:05:31Z")

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If I’m trying to create real account it says the account already exists but I can’t access because I created new demo account

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**Author:** ![Margaret\_deriv](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/margaret_deriv/32/5512_2.png) [@Margaret\_deriv](https://community.deriv.com/u/Margaret_deriv)\
**Post date:** [February 22, 2022, 12:42am UTC](https://community.deriv.com/t/account-deactivated/9002/8 "2022-02-22T00:42:22Z")

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Hi @carsick-agapeti-1, thank you for joining the community! You may contact our customer support team for further assistance. Also, you might want to look into this article for more information on accounts [How many accounts can I have?](https://community.deriv.com/t/how-many-accounts-can-i-have/25587). Hope it helps 🙂