# Account disabled

**URL:** https://community.deriv.com/t/account-disabled/9927
**Category:** Payments & Transactions
**Created:** [May 27, 2021, 5:07pm UTC](https://community.deriv.com/t/account-disabled/9927 "2021-05-27T17:07:29Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![burhead-acmatic-1](https://avatars.discourse-cdn.com/v4/letter/b/da6949/32.png) [@burhead-acmatic-1](https://community.deriv.com/u/burhead-acmatic-1)
#### Post date: [May 27, 2021, 5:07pm UTC](https://community.deriv.com/t/account-disabled/9927/1 "2021-05-27T17:07:29Z")

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My account is disabled I can’t fund or withdraw my MT5 please assist

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### Author: ![Deriv\_adminN1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_adminn1/32/5173_2.png) [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1)
#### Post date: [February 5, 2022, 8:20am UTC](https://community.deriv.com/t/account-disabled/9927/2 "2022-02-05T08:20:12Z")

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Hi @burhead-acmatic-1, for instant assistance please contact us via LiveChat. We will be happy to assist you and resolve any issues as quickly as possible.