# Account help

**URL:** <https://community.deriv.com/t/account-help/15762>\
**Category:** General Discussion\
**Created:** [August 23, 2021, 2:28pm UTC](https://community.deriv.com/t/account-help/15762 "2021-08-23T14:28:12Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![baneful-acquire-2](https://avatars.discourse-cdn.com/v4/letter/b/ac8455/32.png) [@baneful-acquire-2](https://community.deriv.com/u/baneful-acquire-2)\
**Post date:** [August 23, 2021, 2:28pm UTC](https://community.deriv.com/t/account-help/15762/1 "2021-08-23T14:28:12Z")

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Hello, last Thursday I made a deposit and I still do not receive it, I would like to know what happens? Someone can help me, thank you