# Account issue

**URL:** <https://community.deriv.com/t/account-issue/22215>\
**Category:** Payments & Transactions\
**Created:** [November 5, 2021, 2:40pm UTC](https://community.deriv.com/t/account-issue/22215 "2021-11-05T14:40:42Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![besmear-actaeon-2](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/besmear-actaeon-2/32/1703_2.png) [@besmear-actaeon-2](https://community.deriv.com/u/besmear-actaeon-2)\
**Post date:** [November 5, 2021, 2:40pm UTC](https://community.deriv.com/t/account-issue/22215/1 "2021-11-05T14:40:42Z")

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Good Day all  
Please I deposited to my account but after losing all ,I try to fund again using my master card of the same bank but display this message internal server error ? please help