# Account limit

**URL:** https://community.deriv.com/t/account-limit/44453
**Category:** General Discussion
**Created:** [January 22, 2023, 3:20am UTC](https://community.deriv.com/t/account-limit/44453 "2023-01-22T03:20:02Z")
**Posts on this page:** 2
**Page:** 1

<div class="post-metadata">

### Author: ![buyoffs-addible-2](https://avatars.discourse-cdn.com/v4/letter/b/df705f/32.png) [@buyoffs-addible-2](https://community.deriv.com/u/buyoffs-addible-2)
#### Post date: [January 22, 2023, 3:20am UTC](https://community.deriv.com/t/account-limit/44453/1 "2023-01-22T03:20:02Z")

</div>

I was messing around with my account limits and I changed true logout time to 60480 minutes. I thought it meant my deriv account would log me out until that time. However, I’m locked out until that timer is counted down. How can I get back into my account. I’ve been looking for numbers to call deriv but apparently they’ve removed them.

---

<div class="post-metadata">

### Author: ![Farahin\_derivadmin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/farahin_derivadmin/32/5512_2.png) [@Farahin\_derivadmin](https://community.deriv.com/u/Farahin_derivadmin)
#### Post date: [January 23, 2023, 4:07am UTC](https://community.deriv.com/t/account-limit/44453/2 "2023-01-23T04:07:59Z")

</div>

Hi @buyoffs-addible-2. Thank you for joining the community! You may refer to the below article:  
[https://community.deriv.com/t/self-exclusion-tool/31592](https://community.deriv.com/t/self-exclusion-tool/31592)

For better assistance and protection of your account’s data, kindly contact us via LiveChat. We’ll work with you to resolve any issues as quickly as possible.

> **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/?_ga=2.106390916.642037255.1658038153-229419718.1657601894)**
>
> Trading platforms designed with you in mind.