# Account locked please help

**URL:** <https://community.deriv.com/t/account-locked-please-help/18572>\
**Category:** General Discussion\
**Created:** [September 29, 2021, 11:51am UTC](https://community.deriv.com/t/account-locked-please-help/18572 "2021-09-29T11:51:06Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![burlily-abolish-2](https://avatars.discourse-cdn.com/v4/letter/b/eb8c5e/32.png) [@burlily-abolish-2](https://community.deriv.com/u/burlily-abolish-2)\
**Post date:** [September 29, 2021, 11:51am UTC](https://community.deriv.com/t/account-locked-please-help/18572/1 "2021-09-29T11:51:06Z")

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Please my account is locking I need to trade urgently and I need to deposit urgently but I can’t

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**Author:** ![Paula](https://avatars.discourse-cdn.com/v4/letter/p/8e8cbc/32.png) [@Paula](https://community.deriv.com/u/Paula)\
**Post date:** [January 25, 2022, 4:35pm UTC](https://community.deriv.com/t/account-locked-please-help/18572/2 "2022-01-25T16:35:49Z")

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Hi [burlily-abolish-2](https://community.deriv.com/u/burlily-abolish-2),

Please, for better assistance and protection of your account’s data, kindly reach out to us via LiveChat. We’ll work with you to resolve any issues as quickly as possible.  
Thank you!

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**Author:** ![acumble-airwash-2](https://avatars.discourse-cdn.com/v4/letter/a/3bc359/32.png) [@acumble-airwash-2](https://community.deriv.com/u/acumble-airwash-2)\
**Post date:** [May 12, 2024, 2:15am UTC](https://community.deriv.com/t/account-locked-please-help/18572/3 "2024-05-12T02:15:50Z")

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Can I please get my acc unlocked

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**Author:** ![Paola](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/paola/32/5512_2.png) [@Paola](https://community.deriv.com/u/Paola)\
**Post date:** [May 21, 2024, 12:43pm UTC](https://community.deriv.com/t/account-locked-please-help/18572/5 "2024-05-21T12:43:43Z")

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Dear @acumble-airwash-2,

Thank you for joining the community! We regret to note this. However, we would need to  
check further on your issue. Therefore, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data.

We’ll work with you to resolve any issues as quickly as possible.

> **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/help-centre/)**
>
> Trading platforms designed with you in mind.