# Account not verified

**URL:** <https://community.deriv.com/t/account-not-verified/14467>\
**Category:** General Discussion\
**Created:** [August 6, 2021, 7:27am UTC](https://community.deriv.com/t/account-not-verified/14467 "2021-08-06T07:27:07Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![apprise-acemila-2](https://avatars.discourse-cdn.com/v4/letter/a/3be4f8/32.png) [@apprise-acemila-2](https://community.deriv.com/u/apprise-acemila-2)\
**Post date:** [August 6, 2021, 7:27am UTC](https://community.deriv.com/t/account-not-verified/14467/1 "2021-08-06T07:27:08Z")

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Good morning, I have been trying to verify my account but I ended up verifying my identity proof of address which was reject. I have the intention of reuploading but it’s not available on the site

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**Author:** ![beteeme-accrues-2](https://avatars.discourse-cdn.com/v4/letter/b/51bf81/32.png) [@beteeme-accrues-2](https://community.deriv.com/u/beteeme-accrues-2)\
**Post date:** [August 6, 2021, 3:20pm UTC](https://community.deriv.com/t/account-not-verified/14467/2 "2021-08-06T15:20:10Z")

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I’ve also been trying to get my account verified but even though everything is okay it hasn’t been working 😤