# Account unblock

**URL:** <https://community.deriv.com/t/account-unblock/36424>\
**Category:** FAQ\
**Created:** [September 15, 2022, 8:03am UTC](https://community.deriv.com/t/account-unblock/36424 "2022-09-15T08:03:43Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![arrimby-accuses-2](https://avatars.discourse-cdn.com/v4/letter/a/839c29/32.png) [@arrimby-accuses-2](https://community.deriv.com/u/arrimby-accuses-2)\
**Post date:** [September 15, 2022, 8:03am UTC](https://community.deriv.com/t/account-unblock/36424/1 "2022-09-15T08:03:43Z")

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My cashier locked but request you cashier unblock

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**Author:** ![Sakina\_derivadmin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/sakina_derivadmin/32/5512_2.png) [@Sakina\_derivadmin](https://community.deriv.com/u/Sakina_derivadmin)\
**Post date:** [September 15, 2022, 8:55am UTC](https://community.deriv.com/t/account-unblock/36424/2 "2022-09-15T08:55:50Z")

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Dear Arrimby,

we regret to note this. However, we would need to check further on your issue. Therefore, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.  
[Contact Us | Online Trading |](https://deriv.com/contact_us/)[Deriv.com](http://deriv.com/)[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/)  
Regards,  
[Deriv.com](http://deriv.com/)

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**Author:** ![angster-airpost-2](https://avatars.discourse-cdn.com/v4/letter/a/b5e925/32.png) [@angster-airpost-2](https://community.deriv.com/u/angster-airpost-2)\
**Post date:** [December 11, 2024, 10:20am UTC](https://community.deriv.com/t/account-unblock/36424/3 "2024-12-11T10:20:22Z")

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How can I unblock it then, my account

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**Author:** ![Farahin\_derivadmin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/farahin_derivadmin/32/5512_2.png) [@Farahin\_derivadmin](https://community.deriv.com/u/Farahin_derivadmin)\
**Post date:** [December 17, 2024, 7:55am UTC](https://community.deriv.com/t/account-unblock/36424/4 "2024-12-17T07:55:02Z")

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Hi, @angster-airpost-2 Thank you for posting on our community. Upon further checking your account, we noticed the respective team has emailed you via Ticket ID: YN1FWM. We recommend you refer to the email sent to you for more clarification.

We hope the above information is helpful. Thank you.