# Account unlock

**URL:** <https://community.deriv.com/t/account-unlock/21579>\
**Category:** Payments & Transactions\
**Created:** [October 28, 2021, 7:06pm UTC](https://community.deriv.com/t/account-unlock/21579 "2021-10-28T19:06:41Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![boxbush-acquiet-2](https://avatars.discourse-cdn.com/v4/letter/b/aeb1de/32.png) [@boxbush-acquiet-2](https://community.deriv.com/u/boxbush-acquiet-2)\
**Post date:** [October 28, 2021, 7:06pm UTC](https://community.deriv.com/t/account-unlock/21579/1 "2021-10-28T19:06:42Z")

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Dear deriv I have been waiting for you to unlock my account, I submitted all the documentation you needed and now am still waiting for you response and you are quite can you please help me