# Account verification issues

**URL:** <https://community.deriv.com/t/account-verification-issues/17642>\
**Category:** Accounts\
**Created:** [September 17, 2021, 3:39pm UTC](https://community.deriv.com/t/account-verification-issues/17642 "2021-09-17T15:39:29Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![adjuror-accited-2](https://avatars.discourse-cdn.com/v4/letter/a/3be4f8/32.png) [@adjuror-accited-2](https://community.deriv.com/u/adjuror-accited-2)\
**Post date:** [September 17, 2021, 3:39pm UTC](https://community.deriv.com/t/account-verification-issues/17642/1 "2021-09-17T15:39:29Z")

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I have uploaded my driver’s license and updated my profile yet no progress in the verification please help.

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**Author:** ![Paula](https://avatars.discourse-cdn.com/v4/letter/p/8e8cbc/32.png) [@Paula](https://community.deriv.com/u/Paula)\
**Post date:** [February 1, 2022, 4:25pm UTC](https://community.deriv.com/t/account-verification-issues/17642/2 "2022-02-01T16:25:44Z")

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Hi [adjuror-accited-2](https://community.deriv.com/u/adjuror-accited-2),

Please, for better assistance and protection of your account’s data, kindly reach out to us via LiveChat. We will assist you to verify your account as soon as possible.

Thank you!