# account verification madagascar

**URL:** <https://community.deriv.com/t/account-verification-madagascar/38776>\
**Category:** FAQ\
**Created:** [November 2, 2022, 11:01am UTC](https://community.deriv.com/t/account-verification-madagascar/38776 "2022-11-02T11:01:26Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![brooses-acoasma-2](https://avatars.discourse-cdn.com/v4/letter/b/d07c76/32.png) [@brooses-acoasma-2](https://community.deriv.com/u/brooses-acoasma-2)\
**Post date:** [November 2, 2022, 11:01am UTC](https://community.deriv.com/t/account-verification-madagascar/38776/1 "2022-11-02T11:01:27Z")

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i submit a proof of address and it’s denied i choose to close my account but you don’t let me close that what is wrong i’m from madagascar

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**Author:** ![Sakina\_derivadmin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/sakina_derivadmin/32/5512_2.png) [@Sakina\_derivadmin](https://community.deriv.com/u/Sakina_derivadmin)\
**Post date:** [November 3, 2022, 7:57am UTC](https://community.deriv.com/t/account-verification-madagascar/38776/2 "2022-11-03T07:57:36Z")

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Dear Brooses, we regret to note this. However, we would need to check further on your issue. Therefore, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.  
[Contact Us | Online Trading |](https://deriv.com/contact_us/)[Deriv.com](http://deriv.com/)[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/)  
Regards,  
[Deriv.com](http://deriv.com/)