# Account withdrawal

**URL:** <https://community.deriv.com/t/account-withdrawal/3137>\
**Category:** General Discussion\
**Created:** [August 20, 2020, 12:21pm UTC](https://community.deriv.com/t/account-withdrawal/3137 "2020-08-20T12:21:27Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![buckoes-abeyant-2](https://avatars.discourse-cdn.com/v4/letter/b/977dab/32.png) [@buckoes-abeyant-2](https://community.deriv.com/u/buckoes-abeyant-2)\
**Post date:** [August 20, 2020, 12:21pm UTC](https://community.deriv.com/t/account-withdrawal/3137/1 "2020-08-20T12:21:27Z")

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CR398962 im having a problem with withdrawing saying my back account has been used by another account please assist

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**Author:** ![bedcase-accompt-2](https://avatars.discourse-cdn.com/v4/letter/b/a88e4f/32.png) [@bedcase-accompt-2](https://community.deriv.com/u/bedcase-accompt-2)\
**Post date:** [March 14, 2021, 11:50am UTC](https://community.deriv.com/t/account-withdrawal/3137/2 "2021-03-14T11:50:32Z")

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I have almost the same issue

I have made a withdrawal since February 28th and till now I do not receive anything in my account. I would like to Know where is the problem?