# Acount locked

**URL:** <https://community.deriv.com/t/acount-locked/34525>\
**Category:** General Discussion\
**Created:** [August 7, 2022, 11:54pm UTC](https://community.deriv.com/t/acount-locked/34525 "2022-08-07T23:54:56Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![acronic-adipoid-2](https://avatars.discourse-cdn.com/v4/letter/a/e495f1/32.png) [@acronic-adipoid-2](https://community.deriv.com/u/acronic-adipoid-2)\
**Post date:** [August 7, 2022, 11:54pm UTC](https://community.deriv.com/t/acount-locked/34525/1 "2022-08-07T23:54:56Z")

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Hey my acount is locked and I need to unlock it sent you an email still there is no feedback please help

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**Author:** ![Deriv\_adminN5](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_adminn5/32/5126_2.png) [@Deriv\_adminN5](https://community.deriv.com/u/Deriv_adminN5)\
**Post date:** [August 9, 2022, 7:41am UTC](https://community.deriv.com/t/acount-locked/34525/2 "2022-08-09T07:41:30Z")

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Hi acronic-adipoid-2,  
Thank you for joining the community! For better assistance and protection of your account’s data, kindly reach out to us via LiveChat. We’ll work with you to resolve any issues as quickly as possible.

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