# Activating my real account
**URL:** https://community.deriv.com/t/activating-my-real-account/20243
**Category:** FAQ
**Created:** [October 13, 2021, 11:12pm UTC](https://community.deriv.com/t/activating-my-real-account/20243 "2021-10-13T23:12:46Z")
**Posts on this page:** 8
**Page:** 1
### Author:  [@burkers-acronyc-2](https://community.deriv.com/u/burkers-acronyc-2)
#### Post date: [October 13, 2021, 11:12pm UTC](https://community.deriv.com/t/activating-my-real-account/20243/1 "2021-10-13T23:12:46Z")
Hello, I have been trading a demo account for over a week now, then i created a real account but i did not receive any login details for the MT5 platform or to validate the account. What do i need to do ?
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### Author:  [@acritan-abluent-2](https://community.deriv.com/u/acritan-abluent-2)
#### Post date: [October 14, 2021, 10:43am UTC](https://community.deriv.com/t/activating-my-real-account/20243/2 "2021-10-14T10:43:05Z")
@burkers-acronyc-2 ,. Your login details has been sent to your registered email. Check it.
But take note that the password you created for the real account is what you will use for login too.
Check your email for more details.
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### Author:  [@boskage-abysmal-2](https://community.deriv.com/u/boskage-abysmal-2)
#### Post date: [October 15, 2021, 4:56pm UTC](https://community.deriv.com/t/activating-my-real-account/20243/3 "2021-10-15T16:56:21Z")
Goop pm ohh…my acct has not been verified
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### Author:  [@acritan-abluent-2](https://community.deriv.com/u/acritan-abluent-2)
#### Post date: [October 15, 2021, 7:34pm UTC](https://community.deriv.com/t/activating-my-real-account/20243/4 "2021-10-15T19:34:09Z")
@boskage-abysmal-2 ,. Hello, if you have submitted the required documents, then wait patiently for it to be verified.
There is no specific time fixed for it to be verified.
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### Author:  [@Paula](https://community.deriv.com/u/Paula)
#### Post date: [January 7, 2022, 4:39pm UTC](https://community.deriv.com/t/activating-my-real-account/20243/5 "2022-01-07T16:39:02Z")
Hi [burkers-acronyc-2](https://community.deriv.com/u/burkers-acronyc-2),
Please, in order to access your MT5 login details, you need to go to your MT5 dashboard here [Deriv App | Deriv](https://app.deriv.com/mt5).
We hope this information helps. Kindly reach out to us via LiveChat if you need any further assistance.
Thank you for being part of our community!
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### Author:  [@Paula](https://community.deriv.com/u/Paula)
#### Post date: [January 7, 2022, 4:39pm UTC](https://community.deriv.com/t/activating-my-real-account/20243/6 "2022-01-07T16:39:55Z")
Hi [boskage-abysmal-2](https://community.deriv.com/u/boskage-abysmal-2),
Please, for better assistance and protection of your account’s data, kindly reach out to us via LiveChat. We will assist you to verify your account as soon as possible.
Thank you!
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### Author:  [@bookman-adreads-2](https://community.deriv.com/u/bookman-adreads-2)
#### Post date: [August 24, 2022, 6:06pm UTC](https://community.deriv.com/t/activating-my-real-account/20243/7 "2022-08-24T18:06:46Z")
I also opened real account but I didn’t receive my password and logging in details
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### Author:  [@Farahin\_derivadmin](https://community.deriv.com/u/Farahin_derivadmin)
#### Post date: [August 26, 2022, 5:37am UTC](https://community.deriv.com/t/activating-my-real-account/20243/8 "2022-08-26T05:37:43Z")
Hello, @bookman-adreads-2. Thank you for joining the community! We regret to note that. Kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.
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