# Active my account

**URL:** <https://community.deriv.com/t/active-my-account/87100>\
**Category:** General Discussion\
**Created:** [July 16, 2024, 5:12am UTC](https://community.deriv.com/t/active-my-account/87100 "2024-07-16T05:12:38Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![bowpots-alantol-2](https://avatars.discourse-cdn.com/v4/letter/b/898d66/32.png) [@bowpots-alantol-2](https://community.deriv.com/u/bowpots-alantol-2)\
**Post date:** [July 16, 2024, 5:12am UTC](https://community.deriv.com/t/active-my-account/87100/1 "2024-07-16T05:12:38Z")

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I sent my documents and selfi

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**Author:** ![bowpots-alantol-2](https://avatars.discourse-cdn.com/v4/letter/b/898d66/32.png) [@bowpots-alantol-2](https://community.deriv.com/u/bowpots-alantol-2)\
**Post date:** [July 16, 2024, 5:15am UTC](https://community.deriv.com/t/active-my-account/87100/2 "2024-07-16T05:15:00Z")

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I can deposit and withdraw now my account is ok?

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**Author:** ![Sakina\_derivadmin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/sakina_derivadmin/32/5512_2.png) [@Sakina\_derivadmin](https://community.deriv.com/u/Sakina_derivadmin)\
**Post date:** [July 16, 2024, 7:40am UTC](https://community.deriv.com/t/active-my-account/87100/3 "2024-07-16T07:40:36Z")

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Dear @bowpots-alantol-2 ,we’re truly sorry for the inconvenience. To make things right, our team has already reached out to you via email to address your case. If you have any further inquiries or issues, don’t hesitate to contact us through LiveChat. We’re here to help and would be delighted to assist you further. Thank you!

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>
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