# Address verificatio

**URL:** <https://community.deriv.com/t/address-verificatio/40700>\
**Category:** FAQ\
**Created:** [December 6, 2022, 10:04am UTC](https://community.deriv.com/t/address-verificatio/40700 "2022-12-06T10:04:31Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![barrets-accourt-2](https://avatars.discourse-cdn.com/v4/letter/b/dc4da7/32.png) [@barrets-accourt-2](https://community.deriv.com/u/barrets-accourt-2)\
**Post date:** [December 6, 2022, 10:04am UTC](https://community.deriv.com/t/address-verificatio/40700/1 "2022-12-06T10:04:31Z")

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![Screenshot_20221206-113111](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/4/4bcc95af495e004ff74d23021cc91f84cfa076c3.png)  
Good morning

Address verification is still pending for two weeks now , live chat with we are referred to is a robot can’t help us, is there any other way which deriv can be contacted?

Please help!

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**Author:** ![Deriv\_NG4](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_ng4/32/5512_2.png) [@Deriv\_NG4](https://community.deriv.com/u/Deriv_NG4)\
**Post date:** [December 6, 2022, 4:54pm UTC](https://community.deriv.com/t/address-verificatio/40700/2 "2022-12-06T16:54:18Z")

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Dear @barrets-accourt-2, thank you for joining the community! We regret to note this. Our Customer Support is available 24/7, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.

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>
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