# address verification process

**URL:** <https://community.deriv.com/t/address-verification-process/6340>\
**Category:** General Discussion\
**Created:** [March 24, 2021, 5:34am UTC](https://community.deriv.com/t/address-verification-process/6340 "2021-03-24T05:34:54Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![bannets-abscess-2](https://avatars.discourse-cdn.com/v4/letter/b/87869e/32.png) [@bannets-abscess-2](https://community.deriv.com/u/bannets-abscess-2)\
**Post date:** [March 24, 2021, 5:34am UTC](https://community.deriv.com/t/address-verification-process/6340/1 "2021-03-24T05:34:54Z")

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hello, good evening western Indonesia time

why my address verification document has not been verified, usually 1-3 days of the verification process, but I have sent the document for more than 3 days and have not been verified, please help

Address verification document attached