# After email confirmation only Loading/Buffering sign after I click on email confirmation link **URL:** \ **Category:** Payments & Transactions\ **Created:** [October 17, 2022, 5:33am UTC](https://community.deriv.com/t/after-email-confirmation-only-loading-buffering-sign-after-i-click-on-email-confirmation-link/37962 "2022-10-17T05:33:39Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![chiopin-acolyth-2](https://avatars.discourse-cdn.com/v4/letter/c/f4b2a3/32.png) [@chiopin-acolyth-2](https://community.deriv.com/u/chiopin-acolyth-2)\ **Post date:** [October 17, 2022, 5:33am UTC](https://community.deriv.com/t/after-email-confirmation-only-loading-buffering-sign-after-i-click-on-email-confirmation-link/37962/1 "2022-10-17T05:33:39Z")
Whenever I try to make a withdrawal, it just loads/buffers after I click on the Email Confirmation link. Looks like it only happens when I withdraw but to deposit works fine (conveniently for the broker) This is very frustrating! ---
**Author:** ![Sakina\_derivadmin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/sakina_derivadmin/32/5512_2.png) [@Sakina\_derivadmin](https://community.deriv.com/u/Sakina_derivadmin)\ **Post date:** [October 17, 2022, 7:10am UTC](https://community.deriv.com/t/after-email-confirmation-only-loading-buffering-sign-after-i-click-on-email-confirmation-link/37962/2 "2022-10-17T07:10:04Z")
Dear Chiopin, we regret to note this. However, we would need to check further on your issue. Therefore, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible. [Contact Us | Online Trading |](https://deriv.com/contact_us/)[Deriv.com](http://deriv.com/)[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/) Regards, [Deriv.com](http://deriv.com/) > **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com)** > > Trading platforms designed with you in mind.