# autentificacion de cuenta

**URL:** <https://community.deriv.com/t/autentificacion-de-cuenta/194>\
**Category:** Accounts\
**Created:** [July 22, 2020, 2:22am UTC](https://community.deriv.com/t/autentificacion-de-cuenta/194 "2020-07-22T02:22:18Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![caddice-absurds-2](https://avatars.discourse-cdn.com/v4/letter/c/73ab20/32.png) [@caddice-absurds-2](https://community.deriv.com/u/caddice-absurds-2)\
**Post date:** [July 22, 2020, 2:22am UTC](https://community.deriv.com/t/autentificacion-de-cuenta/194/1 "2020-07-22T02:22:18Z")

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saludis quisera saber la demora la autentuficacion de mi cuenta

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**Author:** ![tom](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/tom/32/11_2.png) [@tom](https://community.deriv.com/u/tom)\
**Post date:** [July 22, 2020, 2:26am UTC](https://community.deriv.com/t/autentificacion-de-cuenta/194/2 "2020-07-22T02:26:24Z")

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The authentication process is 1-3 working days time, however, if it any longer than this time frame, you may contact us via livechat to check the status.

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**Author:** ![caddice-absurds-2](https://avatars.discourse-cdn.com/v4/letter/c/73ab20/32.png) [@caddice-absurds-2](https://community.deriv.com/u/caddice-absurds-2)\
**Post date:** [July 22, 2020, 2:29am UTC](https://community.deriv.com/t/autentificacion-de-cuenta/194/3 "2020-07-22T02:29:27Z")

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ya lleva mas de una semna e tratado de contactarme pero no me dan respuesta que debo ahcer

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**Author:** ![tom](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/tom/32/11_2.png) [@tom](https://community.deriv.com/u/tom)\
**Post date:** [July 22, 2020, 3:39am UTC](https://community.deriv.com/t/autentificacion-de-cuenta/194/4 "2020-07-22T03:39:47Z")

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Please [contact us](https://deriv.com/contact-us) and we will resolve the issue,