# Authorization code

**URL:** <https://community.deriv.com/t/authorization-code/25697>\
**Category:** General Discussion\
**Created:** [January 15, 2022, 12:05pm UTC](https://community.deriv.com/t/authorization-code/25697 "2022-01-15T12:05:21Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![abigeat-accends-2](https://avatars.discourse-cdn.com/v4/letter/a/bb73d2/32.png) [@abigeat-accends-2](https://community.deriv.com/u/abigeat-accends-2)\
**Post date:** [January 15, 2022, 12:05pm UTC](https://community.deriv.com/t/authorization-code/25697/1 "2022-01-15T12:05:21Z")

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I received a ticket from deriv which I used to process my withdrawal from sowget, I was directed to check my email for authorization code during the process,I checked but didn’t find any,pls help me rectify the issue

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**Author:** ![Margaret\_deriv](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/margaret_deriv/32/5512_2.png) [@Margaret\_deriv](https://community.deriv.com/u/Margaret_deriv)\
**Post date:** [January 19, 2022, 5:24am UTC](https://community.deriv.com/t/authorization-code/25697/2 "2022-01-19T05:24:31Z")

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Hi @abigeat-accends-2, thank you for joining the community! For better assistance and protection of your account’s data, kindly reach out to us via LiveChat. We’ll work with you to resolve any issues as quickly as possible.