# bank statemet NOT accepting

**URL:** <https://community.deriv.com/t/bank-statemet-not-accepting/49103>\
**Category:** FAQ\
**Created:** [March 8, 2023, 12:40pm UTC](https://community.deriv.com/t/bank-statemet-not-accepting/49103 "2023-03-08T12:40:45Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![bucksom-affines-2](https://avatars.discourse-cdn.com/v4/letter/b/b3f665/32.png) [@bucksom-affines-2](https://community.deriv.com/u/bucksom-affines-2)\
**Post date:** [March 8, 2023, 12:40pm UTC](https://community.deriv.com/t/bank-statemet-not-accepting/49103/1 "2023-03-08T12:40:45Z")

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Sir,  
My name is K BALAJI PRASAD.  
I have submitted BANK STATEMENT but it is NOT accepting for address proof. Please help me to verify.  
Thanking you

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<div class="post-metadata">

**Author:** ![Paola](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/paola/32/5512_2.png) [@Paola](https://community.deriv.com/u/Paola)\
**Post date:** [March 8, 2023, 5:33pm UTC](https://community.deriv.com/t/bank-statemet-not-accepting/49103/2 "2023-03-08T17:33:41Z")

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Hello @bucksom-affines-2 ,

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