# Bank transfer not credited

**URL:** https://community.deriv.com/t/bank-transfer-not-credited/41302
**Category:** General Discussion
**Created:** [December 14, 2022, 2:55pm UTC](https://community.deriv.com/t/bank-transfer-not-credited/41302 "2022-12-14T14:55:03Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![artisan-aeneous-2](https://avatars.discourse-cdn.com/v4/letter/a/ea5d25/32.png) [@artisan-aeneous-2](https://community.deriv.com/u/artisan-aeneous-2)
#### Post date: [December 14, 2022, 2:55pm UTC](https://community.deriv.com/t/bank-transfer-not-credited/41302/1 "2022-12-14T14:55:03Z")

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**Good Morning**  
I came here looking for help because I tried to make a deposit here via bank transfer but the money was not credited here I already tried support in every possible way and I was unsuccessful. was not credited

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### Author: ![Deriv\_NG4](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_ng4/32/5512_2.png) [@Deriv\_NG4](https://community.deriv.com/u/Deriv_NG4)
#### Post date: [December 14, 2022, 4:10pm UTC](https://community.deriv.com/t/bank-transfer-not-credited/41302/2 "2022-12-14T16:10:28Z")

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Dear @artisan-aeneous-2, thank you for joining the community! We regret to note this. Our Customer Support is available 24/7, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.

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>
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