# Can’t reset trading password
**URL:** https://community.deriv.com/t/can-t-reset-trading-password/12821
**Category:** General Discussion
**Created:** [July 15, 2021, 3:52pm UTC](https://community.deriv.com/t/can-t-reset-trading-password/12821 "2021-07-15T15:52:33Z")
**Posts on this page:** 3
**Page:** 1
### Author:  [@bestuur-abrayed-2](https://community.deriv.com/u/bestuur-abrayed-2)
#### Post date: [July 15, 2021, 3:52pm UTC](https://community.deriv.com/t/can-t-reset-trading-password/12821/1 "2021-07-15T15:52:33Z")
I have been talking to almost 10 people at deriv and no one is able to assist me. I am trying to reset my trading password but when I do it, I do not get the confirmation email and therefore the new password. Can someone pls help
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### Author:  [@cactoid-adipsia-2](https://community.deriv.com/u/cactoid-adipsia-2)
#### Post date: [June 11, 2022, 11:13am UTC](https://community.deriv.com/t/can-t-reset-trading-password/12821/2 "2022-06-11T11:13:47Z")
Please how can I reset my benary password and email
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### Author:  [@Farahin\_derivadmin](https://community.deriv.com/u/Farahin_derivadmin)
#### Post date: [June 13, 2022, 3:56am UTC](https://community.deriv.com/t/can-t-reset-trading-password/12821/3 "2022-06-13T03:56:57Z")
Hi @cactoid-adipsia-2 , Thank you for posting in our Deriv Community. Please click on the link below for more information on the issue:
[How can I reset my Deriv password?](https://community.deriv.com/t/how-can-i-reset-my-deriv-password/27448)
For better assistance and protection of your account’s data. Kindly reach out to us via LiveChat. We’ll work with you to resolve any issues as quickly as possible.