# Cannot access SmartTrader

**URL:** <https://community.deriv.com/t/cannot-access-smarttrader/24293>\
**Category:** SmartTrader\
**Created:** [December 7, 2021, 9:41am UTC](https://community.deriv.com/t/cannot-access-smarttrader/24293 "2021-12-07T09:41:12Z")\
**Posts on this page:** 1\
**Showing post:** 4

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**Author:** ![Deriv\_adminN3](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_adminn3/32/5173_2.png) [@Deriv\_adminN3](https://community.deriv.com/u/Deriv_adminN3)\
**Post date:** [May 11, 2022, 8:43am UTC](https://community.deriv.com/t/cannot-access-smarttrader/24293/4 "2022-05-11T08:43:38Z")

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Hi @argents-abactor-4, thank you for posting on our Deriv community. You can reach out to our customer support team by clicking [here](https://deriv.com/contact_us/).

Dtrader and SmartTrader both offer binary options and offer the same market. However, for Dtrader, there is a trade type called Multipliers, meanwhile this feature is not available on SmartTrader.

You may find more information about multipliers in Deriv Community in this post: [Introduction to Multipliers](https://community.deriv.com/t/introduction-to-multipliers/26967) or on our website in this [link](https://deriv.com/trade-types/multiplier/).

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_[View the full topic](https://community.deriv.com/t/cannot-access-smarttrader/24293)._