# Cannot see wire transfer as an option

**URL:** <https://community.deriv.com/t/cannot-see-wire-transfer-as-an-option/53802>\
**Category:** Payments & Transactions\
**Created:** [April 20, 2023, 2:58pm UTC](https://community.deriv.com/t/cannot-see-wire-transfer-as-an-option/53802 "2023-04-20T14:58:07Z")\
**Posts on this page:** 1\
**Showing post:** 4

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**Author:** ![Paola](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/paola/32/5512_2.png) [@Paola](https://community.deriv.com/u/Paola)\
**Post date:** [April 21, 2023, 10:49am UTC](https://community.deriv.com/t/cannot-see-wire-transfer-as-an-option/53802/4 "2023-04-21T10:49:20Z")

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Hi @amylose-abaddon-4 ,

Thank you for getting back to us.

Please note that you can request to talk to an agent on the Live chat.

In order to navigate the Live Chat option better, please read through the following article

> [@How to use live chat to contact us](https://community.deriv.com/t/how-to-use-live-chat-to-contact-us/43541):
>
> Hello Deriv Community, In this post, we want to provide you with information on how to use live chat. Live chat and Whatsapp are our official Customer Service channels. You can use them to contact us and be assisted by an agent in real-time. Where can I find the live chat icon? You can find the live chat icon on our webpage. If you’re logged in, you can also see it in your account. You can be assisted in languages o…

Thank you

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>
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_[View the full topic](https://community.deriv.com/t/cannot-see-wire-transfer-as-an-option/53802)._