# cant find LiveChat

**URL:** <https://community.deriv.com/t/cant-find-livechat/25576>\
**Category:** General Discussion\
**Created:** [January 12, 2022, 12:25am UTC](https://community.deriv.com/t/cant-find-livechat/25576 "2022-01-12T00:25:47Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![celtuce-abacist-4](https://avatars.discourse-cdn.com/v4/letter/c/8e8cbc/32.png) [@celtuce-abacist-4](https://community.deriv.com/u/celtuce-abacist-4)\
**Post date:** [January 12, 2022, 12:25am UTC](https://community.deriv.com/t/cant-find-livechat/25576/1 "2022-01-12T00:25:47Z")

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I have some problems with trying to run bots on demo to test them before i deposit and go live.  
But i want to find the livechat function which i cant find anywhere, it doesn’t appear on the screen for me:stuck\_out\_tongue:

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**Author:** ![Margaret\_deriv](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/margaret_deriv/32/5512_2.png) [@Margaret\_deriv](https://community.deriv.com/u/Margaret_deriv)\
**Post date:** [January 12, 2022, 9:39am UTC](https://community.deriv.com/t/cant-find-livechat/25576/2 "2022-01-12T09:39:39Z")

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Hi @celtuce-abacist-4, kindly click on the chatbox to contact us via LiveChat for further assistance

 ![Screenshot 2022-01-04 11.55.16 AM](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/8/8089b3dc2c7f861a937d1dd21d2f91c691b65393.png)

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**Author:** ![celtuce-abacist-4](https://avatars.discourse-cdn.com/v4/letter/c/8e8cbc/32.png) [@celtuce-abacist-4](https://community.deriv.com/u/celtuce-abacist-4)\
**Post date:** [January 12, 2022, 9:25pm UTC](https://community.deriv.com/t/cant-find-livechat/25576/3 "2022-01-12T21:25:10Z")

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When you showed me that i tried to open deriv in microsoft edge and then i saw that icon.  
Dosent work on my chrome for some reason.

thanks for your respons to this thread