# Can't login into my account

**URL:** <https://community.deriv.com/t/cant-login-into-my-account/46239>\
**Category:** FAQ\
**Created:** [February 8, 2023, 12:37pm UTC](https://community.deriv.com/t/cant-login-into-my-account/46239 "2023-02-08T12:37:42Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![belanda-abluent-2](https://avatars.discourse-cdn.com/v4/letter/b/e68b1a/32.png) [@belanda-abluent-2](https://community.deriv.com/u/belanda-abluent-2)\
**Post date:** [February 8, 2023, 12:37pm UTC](https://community.deriv.com/t/cant-login-into-my-account/46239/1 "2023-02-08T12:37:42Z")

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Can’t login into my account, please help.

Thanks

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**Author:** ![Paola](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/paola/32/5512_2.png) [@Paola](https://community.deriv.com/u/Paola)\
**Post date:** [February 8, 2023, 3:26pm UTC](https://community.deriv.com/t/cant-login-into-my-account/46239/2 "2023-02-08T15:26:31Z")

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Hi @belanda-abluent-2 ,

Thank you for joining the community and for leaving us a comment.  
We are truly sorry for the inconvenience that you are facing.

For better protection of your account’s data, you may reach out to our Customer Support team which is available 24/7 via the Live Chat.  
We will work with you to resolve any issue as quickly as possible.

Thank you.

> **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/?_ga=2.106390916.642037255.1658038153-229419718.1657601894)**
>
> Trading platforms designed with you in mind.

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**Author:** ![clavers-aleyard-1](https://avatars.discourse-cdn.com/v4/letter/c/8dc957/32.png) [@clavers-aleyard-1](https://community.deriv.com/u/clavers-aleyard-1)\
**Post date:** [May 27, 2023, 9:56am UTC](https://community.deriv.com/t/cant-login-into-my-account/46239/3 "2023-05-27T09:56:20Z")

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I am not login my account

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**Author:** ![Paola](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/paola/32/5512_2.png) [@Paola](https://community.deriv.com/u/Paola)\
**Post date:** [May 27, 2023, 11:55am UTC](https://community.deriv.com/t/cant-login-into-my-account/46239/4 "2023-05-27T11:55:23Z")

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Hello @clavers-aleyard-1,

Thank you for joining the community and for leaving us a comment.  
We are truly sorry that you are facing such an issue.

However, we would need to check further on your issue. Therefore, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.

We will work with you to resolve any issue as quickly as possible.

Thank you.

> **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/help-centre/)**
>
> Trading platforms designed with you in mind.

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**Author:** ![asprawl-adlands-2](https://avatars.discourse-cdn.com/v4/letter/a/8edcca/32.png) [@asprawl-adlands-2](https://community.deriv.com/u/asprawl-adlands-2)\
**Post date:** [May 28, 2023, 11:02pm UTC](https://community.deriv.com/t/cant-login-into-my-account/46239/5 "2023-05-28T23:02:09Z")

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Please activate my tarading account

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**Author:** ![Sivapria\_deriv](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/sivapria_deriv/32/5512_2.png) [@Sivapria\_deriv](https://community.deriv.com/u/Sivapria_deriv)\
**Post date:** [May 29, 2023, 4:32am UTC](https://community.deriv.com/t/cant-login-into-my-account/46239/6 "2023-05-29T04:32:48Z")

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Dear @asprawl-adlands-2. We are sorry to hear this. To assist you further in regards to your case, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible. Thank you.

> **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/help-centre/)**
>
> Trading platforms designed with you in mind.