# cant place trades

**URL:** https://community.deriv.com/t/cant-place-trades/17695
**Category:** General Discussion
**Created:** [September 18, 2021, 8:09am UTC](https://community.deriv.com/t/cant-place-trades/17695 "2021-09-18T08:09:00Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![acetals-abacaxi-4](https://avatars.discourse-cdn.com/v4/letter/a/4af34b/32.png) [@acetals-abacaxi-4](https://community.deriv.com/u/acetals-abacaxi-4)
#### Post date: [September 18, 2021, 8:09am UTC](https://community.deriv.com/t/cant-place-trades/17695/1 "2021-09-18T08:09:00Z")

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since yesterday i cant place any trades, but i have money in my account. is my account blocked?

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### Author: ![acritan-abluent-2](https://avatars.discourse-cdn.com/v4/letter/a/e9c0ed/32.png) [@acritan-abluent-2](https://community.deriv.com/u/acritan-abluent-2)
#### Post date: [September 18, 2021, 8:26am UTC](https://community.deriv.com/t/cant-place-trades/17695/2 "2021-09-18T08:26:54Z")

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@acetals-abacaxi-4, If you are using your phone, then uninstall the app and reinstall it again. Try it and see if the problem will be solved.

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### Author: ![affraps-acrania-2](https://avatars.discourse-cdn.com/v4/letter/a/7feea3/32.png) [@affraps-acrania-2](https://community.deriv.com/u/affraps-acrania-2)
#### Post date: [September 18, 2021, 5:45pm UTC](https://community.deriv.com/t/cant-place-trades/17695/3 "2021-09-18T17:45:14Z")

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eu quero desbloquear minha conta