# Can't withdraw with Mastercard, even I deposited through master card

**URL:** <https://community.deriv.com/t/cant-withdraw-with-mastercard-even-i-deposited-through-master-card/8276>\
**Category:** Payments & Transactions\
**Created:** [April 28, 2021, 9:58am UTC](https://community.deriv.com/t/cant-withdraw-with-mastercard-even-i-deposited-through-master-card/8276 "2021-04-28T09:58:40Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![airward-accoast-2](https://avatars.discourse-cdn.com/v4/letter/a/c37758/32.png) [@airward-accoast-2](https://community.deriv.com/u/airward-accoast-2)\
**Post date:** [April 28, 2021, 9:58am UTC](https://community.deriv.com/t/cant-withdraw-with-mastercard-even-i-deposited-through-master-card/8276/1 "2021-04-28T09:58:40Z")

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I have deposited through my mastercard, but now I wanna withdraw there is no option available.  
I receive the withdraw confirmation link as I proceed, there only show my available balance. No payout method and option that how much you want to withdraw is show.  
What should I do?

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**Author:** ![Deriv\_adminN1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_adminn1/32/5173_2.png) [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1)\
**Post date:** [January 26, 2022, 11:29am UTC](https://community.deriv.com/t/cant-withdraw-with-mastercard-even-i-deposited-through-master-card/8276/2 "2022-01-26T11:29:15Z")

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Hi @airward-accoast-2, you may refer to our Deriv Community article via this link [MasterCard Withdrawal Issue](https://community.deriv.com/t/mastercard-withdrawal-issue/27227) on how to withdraw the funds using the Mastercard.