# Can't Withdrawal

**URL:** <https://community.deriv.com/t/cant-withdrawal/18123>\
**Category:** General Discussion\
**Created:** [September 24, 2021, 2:49pm UTC](https://community.deriv.com/t/cant-withdrawal/18123 "2021-09-24T14:49:03Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![cageman-acrilan-2](https://avatars.discourse-cdn.com/v4/letter/c/ba9def/32.png) [@cageman-acrilan-2](https://community.deriv.com/u/cageman-acrilan-2)\
**Post date:** [September 24, 2021, 2:49pm UTC](https://community.deriv.com/t/cant-withdrawal/18123/1 "2021-09-24T14:49:03Z")

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Why dont i get withdrawal options when i try to withdraw

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**Author:** ![acritan-abluent-2](https://avatars.discourse-cdn.com/v4/letter/a/e9c0ed/32.png) [@acritan-abluent-2](https://community.deriv.com/u/acritan-abluent-2)\
**Post date:** [September 24, 2021, 7:50pm UTC](https://community.deriv.com/t/cant-withdrawal/18123/2 "2021-09-24T19:50:08Z")

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@cageman-acrilan-2 , What method did you use to deposit initially?

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**Author:** ![cageman-acrilan-2](https://avatars.discourse-cdn.com/v4/letter/c/ba9def/32.png) [@cageman-acrilan-2](https://community.deriv.com/u/cageman-acrilan-2)\
**Post date:** [September 24, 2021, 7:51pm UTC](https://community.deriv.com/t/cant-withdrawal/18123/3 "2021-09-24T19:51:18Z")

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I used beyonic to deposit

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**Author:** ![acritan-abluent-2](https://avatars.discourse-cdn.com/v4/letter/a/e9c0ed/32.png) [@acritan-abluent-2](https://community.deriv.com/u/acritan-abluent-2)\
**Post date:** [September 24, 2021, 7:53pm UTC](https://community.deriv.com/t/cant-withdrawal/18123/4 "2021-09-24T19:53:33Z")

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@cageman-acrilan-2 , Well, if you do not find that method on the withdrawal page, it means that the method is not activated for withdrawals.

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**Author:** ![cageman-acrilan-2](https://avatars.discourse-cdn.com/v4/letter/c/ba9def/32.png) [@cageman-acrilan-2](https://community.deriv.com/u/cageman-acrilan-2)\
**Post date:** [September 25, 2021, 5:26am UTC](https://community.deriv.com/t/cant-withdrawal/18123/5 "2021-09-25T05:26:14Z")

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Ok so how can i use other methods

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**Author:** ![acritan-abluent-2](https://avatars.discourse-cdn.com/v4/letter/a/e9c0ed/32.png) [@acritan-abluent-2](https://community.deriv.com/u/acritan-abluent-2)\
**Post date:** [September 25, 2021, 6:40am UTC](https://community.deriv.com/t/cant-withdrawal/18123/6 "2021-09-25T06:40:45Z")

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@cageman-acrilan-2 , Deposit through another method, like airtm, perfect money or any other one that is allowed in your country.  
Then that method will be activated for withdrawal for you. Which country are you in?

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**Author:** ![cageman-acrilan-2](https://avatars.discourse-cdn.com/v4/letter/c/ba9def/32.png) [@cageman-acrilan-2](https://community.deriv.com/u/cageman-acrilan-2)\
**Post date:** [September 25, 2021, 6:45am UTC](https://community.deriv.com/t/cant-withdrawal/18123/7 "2021-09-25T06:45:23Z")

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Ok thanks much i am from uganda maybe let me look for the different options from my country

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**Author:** ![acritan-abluent-2](https://avatars.discourse-cdn.com/v4/letter/a/e9c0ed/32.png) [@acritan-abluent-2](https://community.deriv.com/u/acritan-abluent-2)\
**Post date:** [September 25, 2021, 7:30am UTC](https://community.deriv.com/t/cant-withdrawal/18123/8 "2021-09-25T07:30:07Z")

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@cageman-acrilan-2 , ok better. Try and find out if airtm is available for Uganda.