# Card deposit

**URL:** <https://community.deriv.com/t/card-deposit/80533>\
**Category:** General Discussion\
**Created:** [February 24, 2024, 12:54pm UTC](https://community.deriv.com/t/card-deposit/80533 "2024-02-24T12:54:59Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![ageless-ainsell-2](https://avatars.discourse-cdn.com/v4/letter/a/67e7ee/32.png) [@ageless-ainsell-2](https://community.deriv.com/u/ageless-ainsell-2)\
**Post date:** [February 24, 2024, 12:54pm UTC](https://community.deriv.com/t/card-deposit/80533/1 "2024-02-24T12:54:59Z")

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Card payment deposit gateway not working properly. I have received otp from bank ,but i am unable to enter otp here. I tried different devices and pc incognito mode also.

 ![Screenshot_2024-02-24-08-23-27-361_com.android.chrome](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/f/fcda24219718a05d2df3bd432fcbb5ca733ae28c.jpeg)

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**Author:** ![Paola](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/paola/32/5512_2.png) [@Paola](https://community.deriv.com/u/Paola)\
**Post date:** [February 24, 2024, 6:47pm UTC](https://community.deriv.com/t/card-deposit/80533/2 "2024-02-24T18:47:43Z")

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Dear @ageless-ainsell-2,

Thank you for joining the community!

We regret to note this. However, we would need to check further on your issue.

Therefore, kindly reach out to us via LiveChat, for a step by step assistance and better protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.

> **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/)**
>
> Trading platforms designed with you in mind.