# Cashier error

**URL:** <https://community.deriv.com/t/cashier-error/30249>\
**Category:** Payments & Transactions\
**Created:** [May 7, 2022, 11:26am UTC](https://community.deriv.com/t/cashier-error/30249 "2022-05-07T11:26:18Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![burbolt-acetite-2](https://avatars.discourse-cdn.com/v4/letter/b/8edcca/32.png) [@burbolt-acetite-2](https://community.deriv.com/u/burbolt-acetite-2)\
**Post date:** [May 7, 2022, 11:26am UTC](https://community.deriv.com/t/cashier-error/30249/1 "2022-05-07T11:26:18Z")

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I tried a withdrawal through the payment agent but its not working. The disclaimer was: Cashier erro\_ permission denied. Please how can this issue be resolved?

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**Author:** ![Deriv\_adminN1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_adminn1/32/5173_2.png) [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1)\
**Post date:** [May 7, 2022, 1:03pm UTC](https://community.deriv.com/t/cashier-error/30249/2 "2022-05-07T13:03:08Z")

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Hi @burbolt-acetite-2 , thank you for posting in our Deriv Community. For better assistance and protection of your account’s data. Kindly reach out to us via LiveChat. We’ll work with you to resolve any issues as quickly as possible.