# Cashier not allowing me to select VISA card number to receive payout

**URL:** <https://community.deriv.com/t/cashier-not-allowing-me-to-select-visa-card-number-to-receive-payout/49762>\
**Category:** Payments & Transactions\
**Created:** [March 14, 2023, 1:37pm UTC](https://community.deriv.com/t/cashier-not-allowing-me-to-select-visa-card-number-to-receive-payout/49762 "2023-03-14T13:37:18Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![avidous-aeronat-2](https://avatars.discourse-cdn.com/v4/letter/a/a6a055/32.png) [@avidous-aeronat-2](https://community.deriv.com/u/avidous-aeronat-2)\
**Post date:** [March 14, 2023, 1:37pm UTC](https://community.deriv.com/t/cashier-not-allowing-me-to-select-visa-card-number-to-receive-payout/49762/1 "2023-03-14T13:37:18Z")

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Withdrawal to VISA card number option is unavailable.

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**Author:** ![Deriv\_NG4](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_ng4/32/5512_2.png) [@Deriv\_NG4](https://community.deriv.com/u/Deriv_NG4)\
**Post date:** [March 14, 2023, 1:42pm UTC](https://community.deriv.com/t/cashier-not-allowing-me-to-select-visa-card-number-to-receive-payout/49762/2 "2023-03-14T13:42:32Z")

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Hello @avidous-aeronat-2, Thank you for joining the community! We are sorry to hear you are facing this inconvenience. Please note that we need to further investigate your concern. Kindly contact us via LiveChat for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.

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>
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