# Cashier problem

**URL:** <https://community.deriv.com/t/cashier-problem/88000>\
**Category:** General Discussion\
**Created:** [March 24, 2025, 10:55am UTC](https://community.deriv.com/t/cashier-problem/88000 "2025-03-24T10:55:19Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![bodgier-admired-2](https://avatars.discourse-cdn.com/v4/letter/b/3be4f8/32.png) [@bodgier-admired-2](https://community.deriv.com/u/bodgier-admired-2)\
**Post date:** [March 24, 2025, 10:55am UTC](https://community.deriv.com/t/cashier-problem/88000/1 "2025-03-24T10:55:19Z")

</div>

Hi it’s been 3 weeks since I’m asking Deriv to unlock my cashier  
They always says the matter is escalated to specific team …now is 3 weeks … please help unlock my cashier

---

<div class="post-metadata">

**Author:** ![Sivapria\_deriv](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/sivapria_deriv/32/5512_2.png) [@Sivapria\_deriv](https://community.deriv.com/u/Sivapria_deriv)\
**Post date:** [March 30, 2025, 5:52am UTC](https://community.deriv.com/t/cashier-problem/88000/2 "2025-03-30T05:52:55Z")

</div>

Hi @bodgier-admired-2. Thank you for reaching out to us and we are sorry to hear this. Upon checking, we are pleased to let you know that your issue has been solved and your cashier is now operational. Do let us know if there are any other issues you are facing. If you have any questions, please visit our Help Centre or contact us via Live Chat and WhatsApp. Thank you and have a great day ahead! 😃

> **[Help Centre | Frequently Asked Questions | Deriv](https://deriv.com/help-centre)**
>
> Have questions on your trading account, how our trading platforms work or about trading? Read our FAQ’s or contact us through Deriv live chat.