# Change home addess

**URL:** <https://community.deriv.com/t/change-home-addess/44265>\
**Category:** FAQ\
**Created:** [January 20, 2023, 10:47am UTC](https://community.deriv.com/t/change-home-addess/44265 "2023-01-20T10:47:07Z")\
**Posts on this page:** 1\
**Showing post:** 6

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**Author:** ![Deriv\_NG4](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_ng4/32/5512_2.png) [@Deriv\_NG4](https://community.deriv.com/u/Deriv_NG4)\
**Post date:** [February 13, 2023, 11:04am UTC](https://community.deriv.com/t/change-home-addess/44265/6 "2023-02-13T11:04:35Z")

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Hello @arborer-adapter-2. Welcome to the community! Kindly note that, in live chat, before you are directed to an agent to be assisted in real-time, you are first assisted by a robot so your issue can be addressed to the relevant department. You can type “talk to support” to be directed to an agent. We inform you that the waiting time will depend on the number of customers in attendance. You can refer to the following article for more information.

> [@How to use live chat to contact us](https://community.deriv.com/t/how-to-use-live-chat-to-contact-us/43541):
>
> Hello Deriv Community, In this post, we want to provide you with information on how to use live chat. Live chat and Whatsapp are our official Customer Service channels. You can use them to contact us and be assisted by an agent in real-time. Where can I find the live chat icon? You can find the live chat icon on our webpage. If you’re logged in, you can also see it in your account. You can be assisted in languages o…

> **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/)**
>
> Trading platforms designed with you in mind.

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