# Changing Personal details
**URL:** https://community.deriv.com/t/changing-personal-details/45584
**Category:** General Discussion
**Created:** [February 2, 2023, 8:57am UTC](https://community.deriv.com/t/changing-personal-details/45584 "2023-02-02T08:57:59Z")
**Posts on this page:** 6
**Page:** 1
### Author:  [@bitonal-accerse-2](https://community.deriv.com/u/bitonal-accerse-2)
#### Post date: [February 2, 2023, 8:57am UTC](https://community.deriv.com/t/changing-personal-details/45584/1 "2023-02-02T08:57:59Z")
I need help with changing my personal details to match my ID so that my account gets verified. Please help
---
### Author:  [@Deriv\_NG4](https://community.deriv.com/u/Deriv_NG4)
#### Post date: [February 2, 2023, 2:00pm UTC](https://community.deriv.com/t/changing-personal-details/45584/2 "2023-02-02T14:00:13Z")
Hello @bitonal-accerse-2, thank you for joining the community. Please refer to the following article for more information. Alternatively, reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.
> [@To change my personal details](https://community.deriv.com/t/to-change-my-personal-details/27352):
>
> If your account is not authenticated, you can change your name, date of birth, or citizenship by going to Settings \> [Personal details](https://deriv.app/account/personal-details) If the account has been fully authenticated or if your country of residence does not support the changes, you can [contact our customer service via LiveChat](https://deriv.com/contact-us) to request for the desired change by providing us with the relevant documents. You may need to attach your proof of identity or address depending on your request. Haven’t created a Deriv account yet? Click [h…](https://deriv.com/signup/)
> **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/)**
>
> Trading platforms designed with you in mind.
---
### Author:  [@bitonal-accerse-2](https://community.deriv.com/u/bitonal-accerse-2)
#### Post date: [February 2, 2023, 2:07pm UTC](https://community.deriv.com/t/changing-personal-details/45584/3 "2023-02-02T14:07:27Z")
When i go to the live chat i get a virtual assistant and theres is no option guven to me for changing personal details.
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### Author:  [@Deriv\_NG4](https://community.deriv.com/u/Deriv_NG4)
#### Post date: [February 2, 2023, 2:09pm UTC](https://community.deriv.com/t/changing-personal-details/45584/4 "2023-02-02T14:09:12Z")
Hello @bitonal-accerse-2, you can choose to talk to an agent in real time by typing “talk to support” in the [Live Chat](https://deriv.com/contact_us) window.
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### Author:  [@adawlut-african-2](https://community.deriv.com/u/adawlut-african-2)
#### Post date: [June 19, 2023, 6:39pm UTC](https://community.deriv.com/t/changing-personal-details/45584/5 "2023-06-19T18:39:21Z")
I want to change my profile detail
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### Author:  [@Sivapria\_deriv](https://community.deriv.com/u/Sivapria_deriv)
#### Post date: [June 20, 2023, 2:55am UTC](https://community.deriv.com/t/changing-personal-details/45584/6 "2023-06-20T02:55:31Z")
Hello @adawlut-african-2 , thank you for joining the community. Kindly refer to the following article for more information. Alternatively, reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.
> [@To change my personal details](https://community.deriv.com/t/to-change-my-personal-details/27352):
>
> If your account is not authenticated, you can change your name, date of birth, or citizenship by going to Settings \> [Personal details](https://deriv.app/account/personal-details) If the account has been fully authenticated or if your country of residence does not support the changes, you can [contact our customer service via LiveChat](https://deriv.com/contact-us) to request for the desired change by providing us with the relevant documents. You may need to attach your proof of identity or address depending on your request. Haven’t created a Deriv account yet? Click [h…](https://deriv.com/signup/)
> **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/help-centre/)**
>
> Trading platforms designed with you in mind.