# Chipper Cash Deposit Guideline

**URL:** <https://community.deriv.com/t/chipper-cash-deposit-guideline/39939>\
**Category:** Payments & Transactions\
**Created:** [November 23, 2022, 9:15am UTC](https://community.deriv.com/t/chipper-cash-deposit-guideline/39939 "2022-11-23T09:15:10Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Deriv\_adminN1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_adminn1/32/5173_2.png) [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1)\
**Post date:** [November 23, 2022, 9:15am UTC](https://community.deriv.com/t/chipper-cash-deposit-guideline/39939/1 "2022-11-23T09:15:11Z")

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Hi Deriv Community Members, 💡

![image](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/a/ab79117fa4f3b2f576fc020b312637872cf296a9.png)

Chipper Cash is an e-wallet system payment method that is available to Nigeria clients.Here are the steps on how to deposit using the Chipper Cash payment method :

**Step 1** : Log in to your Deriv account and click on the cashier.

**Step 2** : Select the Chipper Cash payment method to deposit

![image](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/7/76205c72fb6578dc2325867b15a471e2bf198429.png)

**Step 3** : Enter your Chipper Tag details, the tag will be verified and should return your **full name** as registered on Chipper Cash. And you need to enter the amount that you wish to deposit and click on **“Next”**

![image](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/6/660f29a6c972387fd3c51ea4fd4e205157ae1fd8.png)

**Step 4** : Check your mobile phone to approve the payment to the merchant. You will receive a notification from **Chipper** to either **Decline** or **Approve** the transaction. This can only be approved within your **Chipper Cash App**.

 ![Screenshot 2022-11-23 5.13.22 PM](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/1/1b399ca660ee4af4a35217982edaafd4eb4db985.png)

**Step 5** : Once you have **Approved** the payment within the Chipper Cash App, you will see the " **Approved"** message and the amount will be debited from your Chipper wallet.

**Step 6** : You will then see the transaction as pending in your Deriv account. Your funds will be available in your account as soon as confirmed.

Hope this information helps 💡

If you have any questions, please visit our Help Centre or contact us via Live Chat and WhatsApp.

> **[Help Centre | Frequently Asked Questions | Deriv](https://deriv.com/help-centre)**
>
> Have questions on your trading account, how our trading platforms work or about trading? Read our FAQ’s or contact us through Deriv live chat.

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**Author:** ![Deriv\_adminN1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_adminn1/32/5173_2.png) [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1)\
**Post date:** [November 26, 2022, 5:49am UTC](https://community.deriv.com/t/chipper-cash-deposit-guideline/39939/2 "2022-11-26T05:49:50Z")

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**Author:** ![aunties-acronyc-2](https://avatars.discourse-cdn.com/v4/letter/a/bc8723/32.png) [@aunties-acronyc-2](https://community.deriv.com/u/aunties-acronyc-2)\
**Post date:** [December 2, 2022, 5:28am UTC](https://community.deriv.com/t/chipper-cash-deposit-guideline/39939/3 "2022-12-02T05:28:50Z")

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Good day  
After going through all this on chipper cash deposit guideline, I made deposit of 998usd after sometime my usd was reduced to 564.  
Please I need explanation and also I want to know why I can’t make withdrawal

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**Author:** ![Deriv\_adminN1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_adminn1/32/5173_2.png) [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1)\
**Post date:** [December 2, 2022, 5:46am UTC](https://community.deriv.com/t/chipper-cash-deposit-guideline/39939/4 "2022-12-02T05:46:28Z")

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Dear @aunties-acronyc-2 , thank you for joining the community! We regret to note this. Our Customer Support is available 24/7, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.

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