# Complaining needing clarity

**URL:** <https://community.deriv.com/t/complaining-needing-clarity/4672>\
**Category:** General Discussion\
**Created:** [September 8, 2020, 12:22am UTC](https://community.deriv.com/t/complaining-needing-clarity/4672 "2020-09-08T00:22:20Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![bifront-abrader-2](https://avatars.discourse-cdn.com/v4/letter/b/e9bcb4/32.png) [@bifront-abrader-2](https://community.deriv.com/u/bifront-abrader-2)\
**Post date:** [September 8, 2020, 12:22am UTC](https://community.deriv.com/t/complaining-needing-clarity/4672/1 "2020-09-08T00:22:20Z")

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Good evening

I will like to ask, I’m experiencing bad situation I placed a trade on boom 1000 as sell and I made little only to realize that the more my profit goes up my balance is reducing so I decided to close because I don’t understand what’s wrong. I have attached the picture below it tells me about swap so I don’t understand can you please clarify me here

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**Author:** ![bushido-abomasa-2](https://avatars.discourse-cdn.com/v4/letter/b/6f9a4e/32.png) [@bushido-abomasa-2](https://community.deriv.com/u/bushido-abomasa-2)\
**Post date:** [September 8, 2020, 7:46am UTC](https://community.deriv.com/t/complaining-needing-clarity/4672/2 "2020-09-08T07:46:01Z")

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I have a problem here,i placed a buy order and you guys placed sell and I’m on minus 37$ and there was no spike. Guys stop with the nonsense 😡😡😡