# complains on block my account after uploading POA **URL:** \ **Category:** General Discussion\ **Tags:** support, account, withdrawal, derivapi\ **Created:** [December 14, 2025, 6:12am UTC](https://community.deriv.com/t/complains-on-block-my-account-after-uploading-poa/88886 "2025-12-14T06:12:10Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![aglance-aludels-2](https://avatars.discourse-cdn.com/v4/letter/a/bbce88/32.png) [@aglance-aludels-2](https://community.deriv.com/u/aglance-aludels-2)\ **Post date:** [December 14, 2025, 6:12am UTC](https://community.deriv.com/t/complains-on-block-my-account-after-uploading-poa/88886/1 "2025-12-14T06:12:10Z")
I don’t know the main reason after uploading POA on my deriv account was rejected and the result was to burn my account permanently i don’t understand what’s foolish games and stupidity deriv is right now they block my account and my funds over the month my mt5 account is disabled i cant do anything they hold my 108$ and they tell me easy they restrict my withdraws, this is like scam games started with deriv. so i cant trade, no withdraws, no chance to open new account I’m permanently restricted to use deriv I’m very hungry with you also they have bad customer support.please give me instruction on how to get my fund back i’m never use your brockage any more after my fund bck ---
**Author:** ![Farahin\_derivadmin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/farahin_derivadmin/32/5512_2.png) [@Farahin\_derivadmin](https://community.deriv.com/u/Farahin_derivadmin)\ **Post date:** [December 17, 2025, 2:51am UTC](https://community.deriv.com/t/complains-on-block-my-account-after-uploading-poa/88886/2 "2025-12-17T02:51:11Z")
Hi, @aglance-aludels-2 We’re sorry for the inconvenience experienced. Due to your account’s safety and privacy, we recommend you contact our Live Chat or WhatsApp support for further assistance with your issue. Thank you.