# Complaints

**URL:** <https://community.deriv.com/t/complaints/2652>\
**Category:** General Discussion\
**Created:** [August 15, 2020, 6:56am UTC](https://community.deriv.com/t/complaints/2652 "2020-08-15T06:56:10Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![alamode-abysmal-2](https://avatars.discourse-cdn.com/v4/letter/a/cc9497/32.png) [@alamode-abysmal-2](https://community.deriv.com/u/alamode-abysmal-2)\
**Post date:** [August 15, 2020, 6:56am UTC](https://community.deriv.com/t/complaints/2652/1 "2020-08-15T06:56:11Z")

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My transaction to deposit my account has been declined. Please do something

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**Author:** ![aphemic-aclinal-2](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/aphemic-aclinal-2/32/1034_2.png) [@aphemic-aclinal-2](https://community.deriv.com/u/aphemic-aclinal-2)\
**Post date:** [July 3, 2021, 6:08pm UTC](https://community.deriv.com/t/complaints/2652/2 "2021-07-03T18:08:58Z")

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I cancelled my withdrawal how it will take time to refund the money