# Contact support as Live Chat not working **URL:** \ **Category:** FAQ\ **Created:** [April 29, 2021, 2:35pm UTC](https://community.deriv.com/t/contact-support-as-live-chat-not-working/8331 "2021-04-29T14:35:28Z")\ **Posts on this page:** 8\ **Page:** 2
**Author:** ![breeder-abyssal-2](https://avatars.discourse-cdn.com/v4/letter/b/bbce88/32.png) [@breeder-abyssal-2](https://community.deriv.com/u/breeder-abyssal-2)\ **Post date:** [October 10, 2022, 1:52pm UTC](https://community.deriv.com/t/contact-support-as-live-chat-not-working/8331/21 "2022-10-10T13:52:10Z")
hello have been contacting you in vain in regards to error am getting in withdrawals using payment agent that i normally use please assist ---
**Author:** ![breeder-abyssal-2](https://avatars.discourse-cdn.com/v4/letter/b/bbce88/32.png) [@breeder-abyssal-2](https://community.deriv.com/u/breeder-abyssal-2)\ **Post date:** [October 10, 2022, 1:57pm UTC](https://community.deriv.com/t/contact-support-as-live-chat-not-working/8331/22 "2022-10-10T13:57:47Z")
![image](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/a/af03e474b3fa84fbc2badf761fd628d68f9f1829.jpeg) Please assist ---
**Author:** ![breeder-abyssal-2](https://avatars.discourse-cdn.com/v4/letter/b/bbce88/32.png) [@breeder-abyssal-2](https://community.deriv.com/u/breeder-abyssal-2)\ **Post date:** [October 10, 2022, 2:00pm UTC](https://community.deriv.com/t/contact-support-as-live-chat-not-working/8331/23 "2022-10-10T14:00:33Z")
paula please assist me in i cant do withdrawals im getting a funny error ---
**Author:** ![abrupts-acrania-2](https://avatars.discourse-cdn.com/v4/letter/a/f05b48/32.png) [@abrupts-acrania-2](https://community.deriv.com/u/abrupts-acrania-2)\ **Post date:** [November 12, 2022, 5:53pm UTC](https://community.deriv.com/t/contact-support-as-live-chat-not-working/8331/24 "2022-11-12T17:53:31Z")
hellow guy i depositd 100usd before verification then u guys limit my account for everything ,things that u guys always send to me is \*PENDING VERIFICATION OF YOUR ADDRESS \* I HV BEEN WAITING TILL NW SINCE LAST WEEK ALMOST 8 DAYS FOR WAITING I NEED HELP @Farahin_derivadmin @Paula I NEED TO BE VERIFIED …BUT U ALWAYS SAY IT TAKE 3 DAYS FOR VERIFICATION WHY ME? ---
**Author:** ![abrupts-acrania-2](https://avatars.discourse-cdn.com/v4/letter/a/f05b48/32.png) [@abrupts-acrania-2](https://community.deriv.com/u/abrupts-acrania-2)\ **Post date:** [November 12, 2022, 5:56pm UTC](https://community.deriv.com/t/contact-support-as-live-chat-not-working/8331/25 "2022-11-12T17:56:50Z")
hellow guy i depositd 100usd before verification then u guys limit my account for everything ,things that u guys always send to me is \*PENDING VERIFICATION OF YOUR ADDRESS \* I HV BEEN WAITING TILL NW SINCE LAST WEEK ALMOST 8 DAYS FOR WAITING I NEED HELP @Paula I NEED TO BE VERIFIED …BUT U ALWAYS SAY IT TAKE 3 DAYS FOR VERIFICATION WHY ME? ---
**Author:** ![Farahin\_derivadmin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/farahin_derivadmin/32/5512_2.png) [@Farahin\_derivadmin](https://community.deriv.com/u/Farahin_derivadmin)\ **Post date:** [November 14, 2022, 7:31am UTC](https://community.deriv.com/t/contact-support-as-live-chat-not-working/8331/26 "2022-11-14T07:31:41Z")
Hello, @abrupts-acrania-2. Thank you for joining the community! We regret to note that. Kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible. > **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/?_ga=2.106390916.642037255.1658038153-229419718.1657601894)** > > Trading platforms designed with you in mind. ---
**Author:** ![cakings-adnexed-2](https://avatars.discourse-cdn.com/v4/letter/c/3bc359/32.png) [@cakings-adnexed-2](https://community.deriv.com/u/cakings-adnexed-2)\ **Post date:** [January 16, 2023, 6:28pm UTC](https://community.deriv.com/t/contact-support-as-live-chat-not-working/8331/27 "2023-01-16T18:28:54Z")
Did they finally resolve this? I think Deriv is now scamming people. I’ve been on this for a week plus now ![image](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/9/904307037de6a1902aa829dfc16f8d2d2fd0fec2.jpeg) ---
**Author:** ![Farahin\_derivadmin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/farahin_derivadmin/32/5512_2.png) [@Farahin\_derivadmin](https://community.deriv.com/u/Farahin_derivadmin)\ **Post date:** [January 23, 2023, 4:45am UTC](https://community.deriv.com/t/contact-support-as-live-chat-not-working/8331/28 "2023-01-23T04:45:34Z")
Hi, @cakings-adnexed-2. Thank you for posting here. We regret to note this. Our Customer Support is available 24/7, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible. [Previous page](https://community.deriv.com/t/contact-support-as-live-chat-not-working/8331.md?page=1)