# Cuenta de skrill usada en otro usuario

**URL:** <https://community.deriv.com/t/cuenta-de-skrill-usada-en-otro-usuario/3070>\
**Category:** Payments & Transactions\
**Created:** [August 19, 2020, 4:40pm UTC](https://community.deriv.com/t/cuenta-de-skrill-usada-en-otro-usuario/3070 "2020-08-19T16:40:04Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![chymics-acatery-2](https://avatars.discourse-cdn.com/v4/letter/c/6de8d8/32.png) [@chymics-acatery-2](https://community.deriv.com/u/chymics-acatery-2)\
**Post date:** [August 19, 2020, 4:40pm UTC](https://community.deriv.com/t/cuenta-de-skrill-usada-en-otro-usuario/3070/1 "2020-08-19T16:40:04Z")

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I am trying to make a withdrawal but it tells me that my skrill account is being used in another user, what can I do to solve it?

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**Author:** ![Deriv\_adminN1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_adminn1/32/5173_2.png) [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1)\
**Post date:** [January 8, 2022, 8:47am UTC](https://community.deriv.com/t/cuenta-de-skrill-usada-en-otro-usuario/3070/2 "2022-01-08T08:47:21Z")

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Hi @chymics-acatery-2, kindly take note that clients are not allowed to share payment methods for both deposit and/or withdrawal. Thus, for instant assistance please contact us via LiveChat. We will be happy to assist you and resolve any issues as quickly as possible.