# DEACTIVATED ACCOUNT

**URL:** https://community.deriv.com/t/deactivated-account/19143
**Category:** Accounts
**Created:** [October 4, 2021, 8:57am UTC](https://community.deriv.com/t/deactivated-account/19143 "2021-10-04T08:57:58Z")
**Posts on this page:** 11
**Page:** 1

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### Author: ![camogie-aeriest-1](https://avatars.discourse-cdn.com/v4/letter/c/bbe5ce/32.png) [@camogie-aeriest-1](https://community.deriv.com/u/camogie-aeriest-1)
#### Post date: [October 4, 2021, 8:57am UTC](https://community.deriv.com/t/deactivated-account/19143/1 "2021-10-04T08:57:58Z")

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Can you kindly reactivate my account pls.why do we have to go through all this drama

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### Author: ![acritan-abluent-2](https://avatars.discourse-cdn.com/v4/letter/a/e9c0ed/32.png) [@acritan-abluent-2](https://community.deriv.com/u/acritan-abluent-2)
#### Post date: [October 4, 2021, 10:32am UTC](https://community.deriv.com/t/deactivated-account/19143/2 "2021-10-04T10:32:29Z")

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@camogie-aeriest-1 , why was your account deactivated?

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### Author: ![begoing-acronyx-2](https://avatars.discourse-cdn.com/v4/letter/b/a87d85/32.png) [@begoing-acronyx-2](https://community.deriv.com/u/begoing-acronyx-2)
#### Post date: [October 18, 2021, 10:03pm UTC](https://community.deriv.com/t/deactivated-account/19143/3 "2021-10-18T22:03:26Z")

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porque eu estava tentando coloca outra moeda ew apertei pra desativar sem querer

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### Author: ![Paula](https://avatars.discourse-cdn.com/v4/letter/p/8e8cbc/32.png) [@Paula](https://community.deriv.com/u/Paula)
#### Post date: [January 7, 2022, 3:30pm UTC](https://community.deriv.com/t/deactivated-account/19143/4 "2022-01-07T15:30:00Z")

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Hi [camogie-aeriest-1](https://community.deriv.com/u/camogie-aeriest-1),

Please, for better assistance and protection of your account’s data, kindly reach out to us via LiveChat. We will assist you as soon as possible.  
Thank you!

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### Author: ![Paula](https://avatars.discourse-cdn.com/v4/letter/p/8e8cbc/32.png) [@Paula](https://community.deriv.com/u/Paula)
#### Post date: [January 7, 2022, 3:31pm UTC](https://community.deriv.com/t/deactivated-account/19143/5 "2022-01-07T15:31:18Z")

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Olá [begoing-acronyx-2](https://community.deriv.com/u/begoing-acronyx-2),

Lamentamos pelo inconveniente. Para podermos te atender melhor e também pela proteção dos dados de sua conta. Por favor, pedimos que entre em contato conosco pelo LiveChat e nossa equipe irá te auxiliar o mais rápido possível. Obrigada!

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### Author: ![calcine-afounde-1](https://avatars.discourse-cdn.com/v4/letter/c/9fc29f/32.png) [@calcine-afounde-1](https://community.deriv.com/u/calcine-afounde-1)
#### Post date: [June 14, 2022, 5:59pm UTC](https://community.deriv.com/t/deactivated-account/19143/6 "2022-06-14T17:59:34Z")

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Can you please reactivate my account as well?

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### Author: ![Farahin\_derivadmin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/farahin_derivadmin/32/5512_2.png) [@Farahin\_derivadmin](https://community.deriv.com/u/Farahin_derivadmin)
#### Post date: [June 15, 2022, 5:43am UTC](https://community.deriv.com/t/deactivated-account/19143/7 "2022-06-15T05:43:41Z")

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Hi @calcine-afounde-1 , Thank you for posting in our Deriv Community. For better assistance and protection of your account’s data. Kindly reach out to us via LiveChat. We’ll work with you to resolve any issues as quickly as possible.

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### Author: ![calcine-afounde-1](https://avatars.discourse-cdn.com/v4/letter/c/9fc29f/32.png) [@calcine-afounde-1](https://community.deriv.com/u/calcine-afounde-1)
#### Post date: [June 15, 2022, 3:40pm UTC](https://community.deriv.com/t/deactivated-account/19143/8 "2022-06-15T15:40:43Z")

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Not sure if this is live chat or not, can you help me reactivate my account?

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### Author: ![Farahin\_derivadmin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/farahin_derivadmin/32/5512_2.png) [@Farahin\_derivadmin](https://community.deriv.com/u/Farahin_derivadmin)
#### Post date: [June 16, 2022, 10:24am UTC](https://community.deriv.com/t/deactivated-account/19143/9 "2022-06-16T10:24:22Z")

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Hi @calcine-afounde-1 Thank you for reaching out to us again here in Deriv Community. Kindly refer to the below link for further information on how to contact our Live Chat support to further assist you.

[How to contact our customer support?](https://community.deriv.com/t/how-to-contact-our-customer-support/27051)

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### Author: ![azotate-adjourn-2](https://avatars.discourse-cdn.com/v4/letter/a/b5e925/32.png) [@azotate-adjourn-2](https://community.deriv.com/u/azotate-adjourn-2)
#### Post date: [July 21, 2022, 3:32am UTC](https://community.deriv.com/t/deactivated-account/19143/10 "2022-07-21T03:32:21Z")

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My account was deactivated for inactivity but it had funds and now can’t access it. Kindly assist. Thank you

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<div class="post-metadata">

### Author: ![Farahin\_derivadmin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/farahin_derivadmin/32/5512_2.png) [@Farahin\_derivadmin](https://community.deriv.com/u/Farahin_derivadmin)
#### Post date: [July 27, 2022, 3:22am UTC](https://community.deriv.com/t/deactivated-account/19143/11 "2022-07-27T03:22:29Z")

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Hello, @azotate-adjourn-2. Thank you for joining the community! We regret to note that. Kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.

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