# DEPOSIT AND WITHDRAW ZINGPAY

**URL:** https://community.deriv.com/t/deposit-and-withdraw-zingpay/23900
**Category:** Payments & Transactions
**Created:** [November 28, 2021, 5:18am UTC](https://community.deriv.com/t/deposit-and-withdraw-zingpay/23900 "2021-11-28T05:18:44Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![KING](https://avatars.discourse-cdn.com/v4/letter/k/a9adbd/32.png) [@KING](https://community.deriv.com/u/KING)
#### Post date: [November 28, 2021, 5:18am UTC](https://community.deriv.com/t/deposit-and-withdraw-zingpay/23900/1 "2021-11-28T05:18:45Z")

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MY ZINGPAY ACCOUNT ITS BEEN BLOCKED ITS NOW BEEN 4 MONTHS, THEY SAID I SHARED METHOD AND THEY REMOVED THIS, BUT THEY STILL TELLING ME ABOUT ZINGPAY PROCESSOR. I DONT UNDERSTAND WHICH PROCESSOR IS THAT, THAT TAKES MORE THAN 4 MONTHS WITHOUT NOT BEING FIXED

THEY SAID WE MUST CONTACT CUSTOMER CHAT TO FIX THIS BUT THOSE PEOPLE NON OF THEM ARE HELPING  
(SOME PEOPLE ARE GETTING PAID SITTING NOT WOTKING SERIOUS)

 ![Screenshot_20211111_063727_com.android.chrome](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/5/573513b088d03776c720609231c1ed3f2e195533.jpeg)

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### Author: ![Deriv\_adminN1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_adminn1/32/5173_2.png) [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1)
#### Post date: [December 17, 2021, 5:03am UTC](https://community.deriv.com/t/deposit-and-withdraw-zingpay/23900/2 "2021-12-17T05:03:23Z")

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Hi King, for better assistance and protection of your account’s data. Kindly reach out to us via LiveChat. We’ll work with you to resolve any issues as quickly as possible.