# DEPOSIT DECLINED.

**URL:** https://community.deriv.com/t/deposit-declined/21878
**Category:** Payments & Transactions
**Created:** [November 1, 2021, 12:33pm UTC](https://community.deriv.com/t/deposit-declined/21878 "2021-11-01T12:33:30Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![bousier-acronal-2](https://avatars.discourse-cdn.com/v4/letter/b/6f9a4e/32.png) [@bousier-acronal-2](https://community.deriv.com/u/bousier-acronal-2)
#### Post date: [November 1, 2021, 12:33pm UTC](https://community.deriv.com/t/deposit-declined/21878/1 "2021-11-01T12:33:30Z")

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![image](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/5/58be495fc53ffa04e8650002dab319e37c21758c.png)  
Hi team. Please kindly assist. I have been failing to deposit on my Deriv account. Its saying Fraudulent since Saturday and now im stuck.

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### Author: ![acritan-abluent-2](https://avatars.discourse-cdn.com/v4/letter/a/e9c0ed/32.png) [@acritan-abluent-2](https://community.deriv.com/u/acritan-abluent-2)
#### Post date: [November 1, 2021, 12:36pm UTC](https://community.deriv.com/t/deposit-declined/21878/2 "2021-11-01T12:36:32Z")

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@bousier-acronal-2 ,. To assist you, answer the following accordingly.

1. Is your account fully verified?
2. What method did you use to deposit?
3. If the method you used is credit card, is it bearing your name or it’s another person’s name?

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### Author: ![bousier-acronal-2](https://avatars.discourse-cdn.com/v4/letter/b/6f9a4e/32.png) [@bousier-acronal-2](https://community.deriv.com/u/bousier-acronal-2)
#### Post date: [November 1, 2021, 1:05pm UTC](https://community.deriv.com/t/deposit-declined/21878/3 "2021-11-01T13:05:18Z")

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Hi.

1. Yes my account is fully verified.
2. I used my VISA card
3. The card is registered in my name.

NB: I have used the same method, the same card for depositing as well as withdrwawing for more than 3 times. Im still a beginner, just started last month.

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### Author: ![acritan-abluent-2](https://avatars.discourse-cdn.com/v4/letter/a/e9c0ed/32.png) [@acritan-abluent-2](https://community.deriv.com/u/acritan-abluent-2)
#### Post date: [November 1, 2021, 9:28pm UTC](https://community.deriv.com/t/deposit-declined/21878/4 "2021-11-01T21:28:46Z")

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@bousier-acronal-2 ,. Ok, then try using another card but still in your name and see how it goes.  
If it still persists, then deposit via ewallet.

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### Author: ![bousier-acronal-2](https://avatars.discourse-cdn.com/v4/letter/b/6f9a4e/32.png) [@bousier-acronal-2](https://community.deriv.com/u/bousier-acronal-2)
#### Post date: [November 3, 2021, 6:48am UTC](https://community.deriv.com/t/deposit-declined/21878/5 "2021-11-03T06:48:48Z")

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THANK YOU SO MUCH. WILL TRY THAT
