# Deposit Error

**URL:** <https://community.deriv.com/t/deposit-error/28272>\
**Category:** General Discussion\
**Created:** [March 26, 2022, 2:15pm UTC](https://community.deriv.com/t/deposit-error/28272 "2022-03-26T14:15:00Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![choired-adduces-2](https://avatars.discourse-cdn.com/v4/letter/c/ac8455/32.png) [@choired-adduces-2](https://community.deriv.com/u/choired-adduces-2)\
**Post date:** [March 26, 2022, 2:15pm UTC](https://community.deriv.com/t/deposit-error/28272/1 "2022-03-26T14:15:00Z")

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I had deposited 13$ for my metatrader 5 funds where deducted from my account but in deriv it is showing Nothing and there is no way to chat live support

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**Author:** ![Margaret\_deriv](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/margaret_deriv/32/5512_2.png) [@Margaret\_deriv](https://community.deriv.com/u/Margaret_deriv)\
**Post date:** [April 7, 2022, 4:30am UTC](https://community.deriv.com/t/deposit-error/28272/2 "2022-04-07T04:30:09Z")

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Dear @choired-adduces-2, thank you for joining the community! For better assistance and protection of your account’s data, kindly reach out to us via LiveChat. We’ll work with you to resolve any issues as quickly as possible.